February 06, 2015
Nacex, Grupo Logista’s parcel and express courier firm, has reached two decades since it was founded in 1995.
Since it was created, Nacex has based its offer of services in quality and the use of cutting edge technology for an excellent service. In fact, the company already obtained the ISO 9001 quality certification in 1998, and has renewed it since then.
During these 20 years, Nacex has grown to its current network of over 300 agencies and 29 platforms in Spain, Portugal and Andorra which, together with its over 2,000 collaborators and fleet of 1,532 vehicles, make up an emblematic network in the industry due to its service excellence thanks to the rigor, perseverance and enthusiasm for well done work by its professionals.
Nacex has been confirming since 1995 the growing demand for modern, efficient and quality service. A still existing demand Nacex focuses its strategy on, being already a referencing company in the industry in Spain and Portugal.
The ongoing commitment to quality, growth and intensive use of technologies to provide innovative services to clients benefitted from a significant boost in 2002 when it became part of Grupo Logista, the leading distributor of value added products and services to capillary retail networks in Southern Europe.
Since then, Nacex has more than doubled its deliveries and its exchanging platforms, while introducing cutting edge technologies which, for example, provide triple traceability: physical by barcode reading; by weight, by checking and verifying weights and sizes with dynamic scales; and visual, by recording the sorting process.
Thus, Nacex has recorded since 2002 a 6.7% average annual growth in deliveries.
The network just finished its 2014 fiscal year last September 30th, with a 13% growth in deliveries, bringing back the strong growth rates after these years of lower economic activity in Spain and Portugal.
Nacex’s innovative nature has often become evident during these years. In 2005 Nacex was already tracing its deliveries, with delivery warnings to the recipient by SMS or e-mail.
Also, in 2007 Nacex introduced the agreed delivery, allowing the recipient to choose the time of delivery within 2 hours slots. And it also provided its messengers of the capillary network of agencies with terminals with GPS geolocation, completing the full traceability from pick up to delivery.
Later, Nacex developed in 2010 a specific service for online retailers or those using Internet as a sales channel in Spain and Portugal, which was enhanced in 2011 with NACEX.shop, its network currently comprising close to 900 pick-up and delivery points with extensive opening hours so online buyers may send and collect dispatches.
Nacex became in 2013 the first network offering a luggage transport and delivery service at a fixed price.
Its latest innovation, its SMART DELIVERY app, allows the messenger to capture the delivery’s barcode, scan and file the correct delivery into the system in real time with the messenger’s smartphone camera. It so facilitates a faster, easier delivery at first attempt, notifying the arrival at a delivery point with a shorter timeframe and geolocating the recipient if the NACEX app is installed in the Smartphone.
NACEX will maintain its strategy and will continue to evolve and adapt to keep offering the most efficient, modern and quality services for each client and industry.