Objectives

Good Governance

• Short, medium and long-term value generation

Shareholders and Investors

• Long-term sustainable value generation
• Permanent dialogue

Employees

• Promoting employment and employees’ motivation
• Recruitment and development of internal and external talent
• Boosting training and ongoing learning
• Diversity and equal opportunities
• Promoting employees’ safety, health and wellbeing

Clients and Channels

• Creation of stable and long-term relationships
• Loyalty of relationships

Suppliers

• Promoting the compliance with sustainable criteria

Society and Environment

• Development of quality and environmental good practices
• Social initiatives